Thanks for your order

Thanks so much for ordering from us.

As displayed on our website and in our terms and conditions, the law now states that we are not able to supply registration plates without seeing proof of your name and address (e.g. Driving Licence) and your connection with the registration or vehicle (e.g. V5 document).

We realise this is an inconvenience for you (it is for us too), but it is the law and is there to protect us all and prevent car cloning and illegal number plates making it onto our roads.

You can provide the proof by emailing a scan or photograph (taken with your phone camera for example) of your documents to us at . The easiest and most common documents to use are your Driving Licence and your V5 document, however if these are not available there are many alternatives listed below.

For proof of name and address of the person placing the order, please email us a scan or photograph of one of the following documents:

• A valid driving licence - front side only
• A passport
• A national identity card
• A utility bill (e.g. water, gas, electricity or council tax)
• A police warrant card
• An armed forces identity card

For proof of connection with the registration or vehicle, email us a scan or photograph of one of the following documents:

• Form V5C (log book) - front page only
• Form V750 (certificate of entitlement to a registration mark)
• Form V778 (retention document relating to a right of retention in a registration mark)
• Form V11 (vehicle licensing reminder issued to a registered keeper
• Form V379 (temporary registration certificate)
• Form V948 (authorisation to purchase a number plate)

If your order is for plate(s) that show a name/word and not a registration then you need not comply with the above, your plate(s) will be despatched automatically without the need for you to send us anything.

If you do not have the facility or ability to email a scan or photograph of your documents, please send copies of them to the following address:

Plate-Trader
63 Hollywood Road
Bolton
BL1 6HP

We understand that this is an inconvenience, but as we've already mentioned it is the law, and you can rest assured, that if you comply with the above promptly then there will be absolutely no delay in the sending out of your order!

PLEASE NOTE: we will begin the manufacture of your plate(s) on receipt of the order. As the goods are bespoke (made to order) we are unable to provide a cooling off period aor give any refunds once the order is placed. Simply email us clear images of the documents above and we will send out your order ASAP.

Thanks for your understanding :)

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